Malware scan schedule skips scans

Incident Report for Imunify360

Resolved

This incident has been resolved.
Posted Nov 11, 2025 - 05:42 UTC

Monitoring

The package version imunify-antivirus 8.6.8-1 with the fix is already in the rollout stage (~50%)
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To get it immediately, use our forced update script:
https://docs.imunify360.com/update/#update-guide
Posted Nov 07, 2025 - 10:11 UTC

Identified

The critical bug was found: Background malware scans can not run, despite the Background Scanning schedule being set
The bug does not affect the malware scanner itself and is related to running the background scanning by schedule".

Currently, the issue is addressed and the release with a fix (Antivirus-module 8.6.8) is in the preparation stage for rollout and should be available from our repositories soon.

As a workaround, scanning can be started manually via Imunify360 or CLI
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Task ID for tracking: DEF-37371 on our changelog portal https://changelog.imunify.com/imunify360
Posted Nov 06, 2025 - 11:27 UTC
This incident affected: Antivirus.